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Additional Information



Release Manager

Position Summary:

The Release Manager   will be responsible for planning, scheduling, and coordination of releases   across business and technical solutions supporting the enterprise for all our   end-to-end processes.  Releases can be inclusive of new solution   implementations, updates to existing solutions, operating system patches,   security improvements, and hardware installs and upgrades.

Job Responsibilities:

  • Develop common strategies for release governance  processes and practices to support the solution lifecycle for all  enterprise system capabilities
  • Establish consistent release management processes and KPIs, including an enterprise-wide release calendar to provide a common  centralized view of all releases
  • Coaches and supports the on-going education of the IT   teams and IT leaders, as required, to drive and maintain adherence to  defined release governance standards and objectives.
  • Proactively plan the release windows across projects   and programs within the portfolio by coordinating with  program/project/portfolio managers and solution and technical leaders to   review proposed release scope across all business and technical  solutions
  • Work with release content owners to understand key business, system, and/or technology interdependencies in addition to back-out/contingency plans 
  • Maintains the release schedule for all core services  and ensure alignment across key internal and external partner and vendors.
  • Coordinate assessment of risks and issues which affect   release scope, schedule and/or quality
  • Measure and monitor progress to ensure release scope  is delivered on time and meets or exceeds defined quality stage gate criteria
  • Conduct Release Readiness reviews and Milestone Reviews as well as Weekly Release Reporting
  • Participate in implementation activities including  the execution of the deployment plans and checklists.
  • Develop standards, scripts and automation tools used  to build, integrate, and deploy software releases to various platforms
  • Participate in change board meetings to discuss  release scope and/or roadblocks
  • Maintains a release repository and manages key  information such as build and release procedures, dependencies, and notification lists
  • Researches new software development and configuration   management methodologies and technologies and analyzes their application to current configuration management needs
  • Conduct release retrospectives to identify what went  well, what didn't go well, and areas of improvement



Job Requirements:

  • Bachelor’s degree related to  Information Systems, Business or other relevant academic discipline with a minimum 8 years job experience in IT 
  • 3-5 years of previous release   management experience
  • Advanced knowledge of  software development lifecycle
  • Formal training in project   management practices for both waterfall as well as Agile/DevOps        methodologies
  • Experience working with 3rd party vendors / service   providers across a solution landscape
  • Expected to complete projects within specified deadlines
  • Expected to work occasional   weekends, holidays, overtime, or a variety of shifts, when needed, to meet deadlines
  • Ability and willingness to travel by auto and air as needed to achieve business objectives
  • Exhibits ability to work both  in a team environment and independently
  • Strong analytical,   organization, time management, facilitation, and process management        skills
  • Demonstrated high level of  written, verbal and interpersonal skills to communicate technical and  non-technical information, ideas, procedures and processes.
  • Able to work in a fast-paced, changing environment,   and with all levels of the organization and cope with rapidly changing  information
  • Ability to evaluate and negotiate priorities and   adapt to new/evolving individual and team assignments as adjustments are  needed.  
  • Ability to effectively communicate to all levels of  an organization how current trends and technology can address identified   business needs and capabilities
  • Interact and deal effectively with all levels of  employees while maintaining a professional manner; willingness and   effectiveness in challenging the status-quo.
  • Maintains a positive work environment through  teamwork & conflict resolution

Relocation   assistance is available with this position.

 This position offers a complete benefit package, including 401K/ESOP,   pension, health, life and dental insurance.

 Requires the successful completion of applicable pre-employment drug screen,   medical questionnaire and a background check.