IT PROGRAM MANAGER

 Job Description

• Experience moving support and operation      work from one team to another is key 
• Agile experience
• High degree of communication and      coordination work
• This is highly visible work and an      aggressive schedule
• Experience with offshore teams
• Multiple teams and workstreams will be      involved
• Work in a Product Led environment is a plus

Key Responsibilities

• Mentor and coach Project Managers within the program.

• Establish and update project and program plans with actual and forecasts and manage deviations from plan and program parameters.

• Ensure all program and project requirements and/or objectives are properly documented and vigorously pursued to deliver the final product.

• Deliver to time and cost within agreed tolerances for projects/programs.

• Provide leadership for project managers and stakeholders and apply conflict resolution skills to resolve program and project issues.

• Manage program and project risk, develop mitigation plans, and escalate decisions and unresolved issues as needed.

• Create and track schedules, budget, risks and issues

• Maintain program level communications with stakeholders at multiple levels

• Work with peers to develop and drive goals, define technical specifications and detailed implementation plans for projects/programs

• Effectively apply skills to impact program decisions

• Focus on the benefits to be realized and the outcomes to be achieved.

• Provide coordination of complex planning activities and optimize the use of resources (human and material)

• Provide for an integration of outcomes with on-going business operations

• Manage issues as they arise among the program’s component projects

• Track project’s contributions to the program and toward the organizations’ overall benefits and work to ensure the ultimate success and acceptance of the program

• Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent